Release Update- Order Box Code Redesign
To ensure your order packages will be packed as expected, we now support additional rules you can specify. This will increase the flexibility of packing when ship your packages to different platforms or channels.
New Box Code Options
There are three new Box Code options available for your orders:
- OEM. Item will be shipped in its original package.
- OVERPACK. Item will be shipped within an outer box. Best Fulfillment team will identify proper boxes to pack your items.
- WHdecide. Short for Warehouse Will Decide. This is also the default value if no value was provided. When WHdecide is selected:
- The account level setting of Order Packing option will be applied if available.
- If there is no account level setting, Best fulfillment team will identify the proper packing option, OEM or OVERPACK, for your orders.
- Please note: existing box codes for packing material can still be fill-in.
How to Specify Box Code
Update your current process to specify different packaging options for new orders:
- Download the latest MS Excel template: Best WMS Template v3.0 or from our USOMS portal directly: USOMS > Orders > Order Upload
- API end point- Order Creation. Relate API guide is available. Please update your integration accordingly.
Account Level Setting
Account level setting is available to specify the default order packing option for all orders if needed. Please contact your Best Inc. Account Manager to enable this setting.
Item Level- OverpackRequired Option Removal
The OverpackRequired option with item master data has been removed. Value submitted with the following will be ignored:
- MS Excel template- Item V2.2
- API end point- Item Creation
- API end point- Item Update by SKU.
If you have any questions or concerns about these updates, please email us-it-api@best-inc.com at any time and a representative will respond to you in a timely manner.